Service quality and compliance
At the heart of our services is our commitment to customers, service and quality. This means ensuring that our global operations meet high quality and safety standards and are verified by independent certifications to prove regulatory compliance. This applies to our entire service portfolio, from international freight forwarding to domestic transportation.
International Air Transport Association (IATA) is the trade association for the world’s airlines and cargo agents, representing some 290 airlines or 82% of total air traffic. In 2021, Delta Global Solutions became the first IATA Cargo Agent accredited in the territory of Uzbekistan. As an IATA-accredited Cargo Agent, Delta Global Solutions has recognition of its financial and professional competence.
With over 10,019 member offices in 194 countries around the world, WCAworld is the world’s largest and most powerful network of independent freight forwarders. Being a member of WCAworld, Delta Global Solutions has access to a global network of qualified cargo agents. We are also covered by a financial protection program which allows us to conduct business with our industry peers with complete peace of mind.
We maintain a quality management system conforming to the requirements of ISO 9001:2015 and certified by TÜV Thüringen e.V. This certification covers our entire freight forwarding and logistics operations. Certification is issued for compliance with the most recognized quality standard of ISO (International Organization for Standardization, an international body which implements globally accepted standards).