12-Hour Customs Clearance Involving Bombardier AOG Case in Tashkent
Updated: 10 minutes ago
Find out how Delta Global Solutions’ Importer of Record (IOR) and customs clearance solutions saved the day for the operator in an AOG case involving a Bombardier GL 7500 aircraft
Case Summary
Customer: a supplier for Bombardier
Services Involved: AOG, temporary import and re-export, Importer of Record services (IOR), Exporter of Record services (EOR), direct door delivery, white-glove delivery
Customer Benefits:
Reduced aircraft downtime through rapid release of critical test equipment for Bombardier GL7500-T7-PYR/70128 aircraft grounded in Tashkent, Uzbekistan
Execution of temporary import clearance and delivery of the test equipment to the maintenance engineer within 12 hours
End-to-end coordination ensuring regulatory compliance and seamless subsequent re-export of the equipment from Uzbekistan to the UAE
24/7 active oversight and real-time support throughout the AOG resolution process
Background
On February 26, 2026, a Bombardier civil aircraft was forced to remain grounded at Tashkent International Airport due to a fault in its pitot and static pressure systems. While replacement sensors were installed promptly, the aircraft could not be cleared for flight without comprehensive system testing.
The pitot system supplies crucial pressure data for airspeed calculations, while the static system provides data essential for altitude and flight parameters. To verify installation integrity, pressure line functionality, and leak-free operations, specialized testing equipment was required. However, the critical test unit became delayed at local customs, leaving the aircraft grounded and the clock running.
Challenge: Rapid Customs Clearance for Critical Test Equipment in Uzbekistan
Delta Global Solutions faced two primary challenges:
Facilitate the urgent clearance of test equipment held at Uzbekistan customs under appropriate temporary import procedures, acting as the legal representative of Bombardier in Uzbekistan
Rapidly deliver the cleared equipment to the aircraft engineer at Tashkent International Airport so he could test the air-data systems and safely release the aircraft
AOG (Aircraft on Ground) situations demand immediate action, as every additional hour of downtime impacts flight schedules, crew planning, passenger itineraries, and overall operational efficiency.
Solution: Temporary Import & Door Delivery for AOG Support in Tashkent
Upon receiving the urgent request on Friday, February 27, 2026, at 17:30, Delta Global Solutions AOG Team analyzed the scenario within the hour. The team executed an end-to-end strategy centered on temporary import and immediate delivery:
Customs Processing: The team placed the shipment under a temporary import procedure, coordinating all required inspections and documentation processing.
Express Delivery: Within 12 hours of initiation, the test equipment was fully cleared and handed over directly to the aircraft engineer on the tarmac.
Testing & Verification: The maintenance team tested the pitot and static systems strictly following applicable maintenance procedures, verifying full system operational readiness.
Return to Service: With testing successfully completed, the aircraft was officially released for service and resumed flight operations.
Following completion of the pitot-static system testing, the temporary import procedure required the equipment to be re-exported. Delta Global Solutions handled the export compliance and logistics to return the test unit to its origin, completing the asset recovery lifecycle without delay.
Conclusion
Completing customs clearance and delivery of critical test equipment within 12 hours demonstrates Delta Global Solutions’ ability to respond under pressure. By coordinating temporary import, direct delivery to the maintenance engineer and subsequent re-export, our team helped resolve the logistics delays preventing the Bombardier aircraft from completing the checks required to return to service.
Aerospace logistics requires precise coordination, responsive handling and reliable customs support. Delta Global Solutions helps airlines, operators and maintenance providers manage time-critical AOG shipments, temporary imports and re-exports in Uzbekistan. Contact 24/7 AOG Desk any time to arrange a tailored solution for your next move.
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