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Your Last Mile Guide in Uzbekistan

  • Writer: Nadira Islamova
    Nadira Islamova
  • Nov 4
  • 4 min read

Updated: Nov 4

Last mile is the last and most complex leg of the shipment’s journey in the logistics chain. In B2B logistics, this means transporting cargo from a transport hub, such as a customs terminal or airport, to the final bonded warehouse or consignee’s warehouse. This stage is particularly challenging due to its sensitivity and the need for precision. The "last mile" may not always be a short distance: in a country like Uzbekistan, it can easily span hundreds of kilometers, connecting major transport centers to regional warehouses or industrial sites. This final leg requires meticulous planning, from navigating local road networks and traffic conditions to managing the necessary paperwork for final customs clearance and delivery. It is a critical phase where even minor delays can have significant knock-on effects for the entire supply chain.


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Typical Last Mile Challenges


1. High Costs

The last mile is often considered the most challenging and expensive stage of cargo delivery in B2B logistics. It requires precise coordination, efficient resource management and careful planning to ensure that goods reach their final destination on time. Any inefficiency at this stage can significantly increase costs and cause delays across the entire supply chain.


2. Intransparent Pricing

Lack of transparency in pricing is one of the inherent issues of last mile in B2B logistics and the cause of unjustifiably high prices charged by forwarders. For instance, a customer sitting in Barcelona or Singapore does not always have easy access to import tariffs of Tashkent International Airport or Tashkent Tovarniy railway station - be cargo handling or storage services. For customers, it is crucial to have a reliable and responsible partner at such key transport hubs.


3. Visibility Issues

Shipment visibility is key to solving the last mile problem as it enables all players of the logistics chain to track the cargo, its routing and condition. Poor visibility remains a significant problem in last mile logistics, preventing proper tracing of the shipment, causing delays and negatively affecting process efficiency. At Delta Global Solutions, we put a special emphasis on last mile visibility - our 24/7 operational control tower ensures that our customers receive visibility reports near real-time.


4. Long Delivery Times

While airfreight from France to Tashkent takes approximately 6 hours, delivery from Tashkent International Airport to consignee’s warehouse within the limits of Tashkent may take 2-4 days. The bulk of this time is spent on customs paperwork, payment of airport fees, customs duties as well as obtaining certificates required for import clearance.


At Delta Global Solutions , we provide a complete range of last mile services, from customs clearance to door delivery so that our customers do not have to waste their precious time to go through all the red tape. Our company is represented at all major transport hubs and logistics centers of the country and have excellent working relationships with key air gateways such as Tashkent and Navoi airports as well as railway stations Chukursay, Sergeli, Tashkent Tovarniy, Ark Bulak, etc.


Drafting Shipping Documents for Uzbekistan

It is extremely important that you make sure your shipment bound for Uzbekistan is accompanied by a correct set of shipping documents. Strict customs regulations of this country mean that if you get paperwork wrong or have discrepancies between your documents and the actual cargo details, you are likely to get into trouble with local customs authorities. This could mean delays in clearance, increase in сosts or even payment of outsized fines - all of which can be avoided with careful advance planning.


At Delta Global Solutions we understand that time is money. We make sure that you save both. Our team of highly trained professionals is here to help you get your import paperwork right so you can avoid trouble with local customs.


Counting the Cost of Last Mile in Uzbekistan

The cost of the last mile, depending on the nature of the goods and applicable Incoterms, may include expenses such as airport terminal handling costs, warehouse storage, customs clearance fees, duties, taxes, certification costs, delivery fees as well as the service fees charged by the service provider. Providing your local Uzbekistan agent with full information about the shipment ahead of the shipment may help you get an accurate quote and prevent any potential delays or extra costs:


  • Accurate HS codes

  • Invoice value of the goods

  • Certificate of origin, if available

  • Cargo packing details, including weight and dimensions of each piece

  • Stackability of the cargo

  • Requirements for storage, handling and transport

  • Delivery address within Uzbekista


FAQ:

1. What is Incoterms?

Incoterms are standard international trade terms governing the responsibilities of all parties when importing and exporting goods.

2. What is HS Сode?

HS (Harmonized System) refers to the global product classification system used in international trade. The system was developed in 1988 by the World Customs Organization. It is used in more than 200 countries of the world to identify customs duties and collect statistics for international trade.

3. How long does it take to arrange DDP delivery?

In most cases, if all paperwork is in good order, obtaining certificates and payment of duties/fees takes 1-2 days. Delivery takes 3-72 hours depending on the final destination. Depending on the specifics of the goods, obtaining certificate of conformity or sanitary and epidemiological conclusion may take up to 14 days.

4. What happens if the shipping documents are missing or do not match with cargo details?

The Customs Office will draft an act detailing the document missing or discrepancy case. If the goods are customs cleared at the port of arrival, the following documents must be presented to the Customs Office:


  • explanatory letter from the shipper or agent;

  • copy of the commercial invoice;

  • copy of the export customs declaration, making sure that the invoice value must match the amount indicated on the export declaration.


If the cargo is delivered to a bonded warehouse for customs clearance, it is required to obtain an expert's conclusion issued by Uzbekexpertiza, which takes up to 5 business days.

5. Does the Uzbekistan Customs work on weekends?

For import shipments, the Customs Office in Uzbekistan is closed on weekends and holidays. If your shipment arrives at the port on Friday afternoon, most probably we can only start clearance on Monday morning.


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